Dynapt builds practical voice AI solutions that help oral surgery practices reduce claim denials, accelerate payments, and eliminate costly billing errors—without disrupting your clinical workflow or requiring extensive implementation.
Claims Coding Assistant
Real-time Denial Prevention
Staff: "Review claim for patient Johnson, procedure code D7140."
AI: "Warning: Missing required radiograph for extraction. Recommend attaching PA image to prevent denial."
Our voice AI identifies coding errors, missing documentation, and compliance issues before submission, dramatically reducing denial rates and accelerating your revenue cycle.
By ensuring clean first-pass claims and automating follow-up processes, our AI solutions reduce average days in accounts receivable and improve practice cash flow.
Voice AI handles routine billing tasks, verification calls, and documentation requirements, allowing your staff to focus on patient care and high-value activities that boost practice revenue.
Practical AI applications that address the most costly billing and insurance challenges for oral surgery practices.
Oral surgeons lose significant revenue to coding errors, with studies showing that incorrect or incomplete procedure codes account for over 40% of all claim denials.
We deploy a voice-activated AI assistant that validates procedure codes, suggests appropriate modifiers, and ensures all required documentation is attached before submission.
Our system integrates with your practice management software and constantly updates its knowledge base with the latest dental and medical coding requirements, payer-specific rules, and denial patterns.
42% reduction in claim denials due to coding errors
Average increase of $2,100 in monthly collections
80% reduction in time spent researching correct codes
Coding Verification
Procedural Accuracy
Staff: I need to code an impacted wisdom tooth removal for a patient with dental and medical coverage.
AI: For impacted wisdom teeth, use code D7240 for dental. If billing medical, use CPT 41899 with appropriate ICD-10 codes. Would you like me to check coverage under both plans?
Staff: Yes, check both.
AI: Based on the patient's medical plan, this procedure should be billed to medical first with diagnosis code K01.1. Medical will likely cover 80% with proper documentation of medical necessity.
Benefits Analysis
Coverage Verification
Staff: Verify benefits for Sarah Johnson's wisdom tooth extraction scheduled next Tuesday.
AI: Verifying... Patient has active coverage with Delta Dental, plan ID DHM054899. For extractions, coverage is 80% after $50 deductible. Deductible has been met for this year.
AI: ALERT: This plan requires prior authorization for surgical extractions. Would you like me to prepare the authorization request now?
Staff spends hours on hold with insurance companies verifying coverage, and incomplete verification leads to unexpected denials and dissatisfied patients.
Our voice AI automates the insurance verification process, providing detailed coverage information, alerting you to prior authorization requirements, and predicting patient responsibility.
We connect with major insurance databases via secure APIs and apply machine learning to analyze benefits, predict coverage decisions based on historical data, and present findings in a clear, actionable format.
95% reduction in time spent on verification calls
35% decrease in claim rejections due to eligibility issues
More accurate patient cost estimates leading to fewer billing disputes
Oral surgery practices lose up to 5% of potential revenue to uncontested claim denials, and appeals are time-consuming with complex documentation requirements.
We implement a voice-controlled system that analyzes denied claims, identifies root causes, and generates comprehensive appeal documentation with supporting clinical evidence.
Our AI analyzes denial codes, payer requirements, and clinical documentation to build evidence-based appeals, while continuously learning from successful appeals to improve future claim submissions.
65% success rate on previously abandoned appeals
Average of $4,200 in additional monthly revenue from overturned denials
75% reduction in time required to prepare appeal documentation
Denial Analysis
Revenue Recovery
Staff: Review denial for claim #45678 for patient Thomas Brown.
AI: Claim denied for 'medical necessity not established.' I've identified that the submitted narrative lacked specific mention of pain levels and infection indicators. Would you like me to draft an appeal letter?
Staff: Yes, generate the appeal.
AI: I've created an appeal letter incorporating clinical notes from the patient record documenting pain level 8/10 and periapical abscess. Ready for your review.
Coverage Determination
Optimal Billing Strategy
Staff: Should we bill medical or dental for patient Wilson's extraction of tooth #17 with IV sedation? Diagnosis is pericoronitis.
AI: Analysis suggests billing medical insurance first. The pericoronitis diagnosis (ICD-10: K05.21) with IV sedation meets medical necessity criteria for this patient's Aetna plan.
AI: Include the following in your clinical notes to support medical necessity: pain assessment, infection documentation, and functional impact statement.
Oral surgeons frequently struggle with determining whether to bill procedures to medical or dental insurance, leading to denials, delays, and uncaptured revenue.
We create an AI consultant that analyzes procedure types, diagnosis codes, and patient insurance details to determine optimal billing strategies—whether to bill medical first, dental first, or both sequentially.
Our system incorporates payer-specific rules, procedure codes, medical necessity requirements, and historical claims data to provide evidence-based recommendations for maximizing reimbursement.
30% increase in procedures successfully billed to medical insurance
Average increase of $150 in reimbursement per eligible procedure
Significant reduction in rebilling and claim resubmission
See how our voice AI solutions can reduce denied claims, accelerate payments, and recover lost revenue for your oral surgery practice.
$0
(Calculates additional revenue from reduced denials based on your claim volume, average value, and current denial rate, minus the monthly solution cost.)
Note: This is an illustrative estimate. Actual ROI depends on your specific practice variables and implementation. Many practices see additional benefits from staff time savings and faster collections not reflected in this calculation. Let's discuss your unique potential in a strategy session.
Deep Billing Expertise
Unlike generic AI providers, our team includes experts who understand the unique challenges of billing systems.
Integration with Leading Practice Management Systems
We've built ready-to-deploy integrations with Dentrix, Eaglesoft, Open Dental, and other leading dental practice management platforms-ensuring minimal disruption to your existing billing workflows.
HIPAA-Compliant Security & Privacy
Our solutions are built with healthcare-grade security, featuring end-to-end encryption, secure authentication, and comprehensive audit logs to protect patient information and ensure compliance.
Data-Driven Revenue Optimization
We utilize advanced analytics to identify your practice's specific revenue leakage patterns and continually optimize the AI to target your biggest reimbursement opportunities.
From initial assessment to ongoing revenue optimization, we guide you through every step.
Identify high-value workflows for automation.
We run a collaborative discovery session to pinpoint the support scenarios (Tier-1, triage, onboarding) where Voice AI will deliver the biggest impact.
What to expect: 90-min virtual workshop, prioritized use-case matrix
Configure tone, escalation logic, and brand voice.
We customize your AI assistant's dialogue, escalation triggers, and fallback behavior. All voice flows reflect your MSP's brand, not ours.
What to expect: Voice tone samples, naming options, flow mapping UI
Connect your PSA, RMM, and KB systems.
We securely integrate your tech stack (e.g., ConnectWise, Autotask, ITGlue) and ingest documentation using RAG pipelines for real-time grounding.
What to expect: API key provisioning, test scripts, audit-compliant access setup
Deploy internally or with a beta client.
You'll test the agent in a controlled environment. We monitor accuracy, handoff behavior, and user experience—then tune before public rollout.
What to expect: Pilot config, usage reports, feedback loop built-in
Launch fully supported, branded, and optimized.
Your voice agent goes live on your support line or MS Teams. We provide go-to-market kits, FAQs, and training to drive client adoption.
What to expect: Launch checklist, sales scripts, customer-facing slide deck
Track usage, improve models, expand use cases.
We monitor performance, handle updates, and optimize flows using real user interactions. You'll get monthly reports and expansion recs.
What to expect: Monthly ROI dashboards, zero maintenance on your end
Answer these questions to determine if your practice is positioned to benefit from voice AI billing solutions.
Does your practice submit at least 100 insurance claims monthly, with a mix of medical and dental submissions?
Is your practice experiencing a claim denial rate of 10% or higher, or are you concerned about revenue lost to preventable denials?
Does your billing staff spend significant time on verification calls, denial management, or reworking rejected claims?
Do you use a modern practice management system that can potentially integrate with third-party solutions?
Is your practice actively seeking to improve collections, reduce A/R days, or increase case acceptance rates?
Book a 30-minute personalized demo to see how our voice AI solutions can reduce your claim denials, accelerate payments, and recover lost revenue—with minimal implementation effort and rapid ROI.