We build voice AI systems that automatically call shoppers after cart abandonment to complete the sale
Stop losing sales at checkout. We develop Voice AI systems that personally contact shoppers moments after they abandon carts, addressing concerns and guiding them back to purchase—recapturing revenue emails often miss¹.
Industry reports estimate average online cart abandonment rates are around 70%¹.
Dynapt Cart Recovery AI
Custom Solution Example
call Example: Automated call triggered by cart abandonment
Example of AI we can build for you¹:
AI Voice: Hi Maria, this is Claire, your shopping assistant from Athena's Attire. I noticed you left the emerald green dress in your cart. I wanted to see if you had any questions or needed help?
Every recovered cart directly impacts your bottom line¹. Our custom voice AI solutions aim to convert hesitant shoppers that passive email follow-ups often miss¹.
We develop systems that directly convert abandoned carts into completed orders through proactive, personal AI voice outreach within minutes of abandonment, potentially recovering up to 30% of lost sales in some cases¹.
Our custom voice AI solutions can potentially double conversion rates compared to typical cart recovery emails¹.
By building systems that actively re-engage high-intent shoppers who nearly purchased, our AI solutions can contribute to a measurable lift in your site's overall sales conversion performance¹.
We engineer solutions tailored to your customer journey, helping you realize incremental revenue gains even with modest recovery rates¹.
The AI systems we develop deliver helpful, timely calls that can be perceived positively, differentiating your brand and potentially increasing customer lifetime value, unlike impersonal emails that might be ignored¹.
We create voice AI that provides a 'personal shopper' feel at scale, potentially improving brand perception and future purchase intent¹.
¹ Based on findings and data outlined in the Dynapt Abandoned-Cart Rescue Concierge Research Report. Actual results depend on specific implementation and operational context.
On average, around 70% of online shopping carts are abandoned¹. For many businesses, this represents significant lost revenue—potentially billions industry-wide—and wasted marketing investment¹.¹ Each abandoned cart is a missed opportunity to convert an interested buyer¹.
Traditional methods like email remarketing often yield low engagement, with typical open rates around 10-15% and conversion rates under 5%¹. Relying on these passive techniques means substantial potential revenue remains uncaptured, impacting growth targets and profitability¹. Customers might leave due to price hesitation, confusion, or simple distraction, and without prompt, effective re-engagement, they may never return¹.
¹ Based on findings and data outlined in the Dynapt Abandoned-Cart Rescue Concierge Research Report. Actual results depend on specific implementation and operational context.
Typical E-commerce Store
High Cart Abandonment
Monthly Scenario Example¹:
$1M Goods in Carts -> 70% Abandon
(Equals ~$8.4M potential annual loss)¹
"Maybe I'll buy this later..."
(Generic recovery email sent hours later, possibly ignored or arrives too late)¹
Passive follow-up leads to significant unrealized revenue¹
¹ Based on findings and data outlined in the Dynapt Abandoned-Cart Rescue Concierge Research Report.
Baseline (e.g., Email Recovery)
$100k Abandoned Value @ ~5% Email Recovery Rate¹
With Custom AI Voice Solution (Hypothetical 15% Recovery¹)
$100k Abandoned Value @ 15% Voice AI Recovery Rate¹
¹ Hypothetical example based on research report figures. Actual ROI depends on volume, ACV, and specific recovery rates achieved.
¹ Based on findings and data outlined in the Dynapt Abandoned-Cart Rescue Concierge Research Report. Actual results depend on specific implementation and operational context.
We engineer Abandoned-Cart Rescue Concierge solutions using Voice AI that proactively calls customers shortly after cart abandonment¹. Our systems can be triggered by your e-commerce platform to initiate helpful conversations, referencing cart items and addressing potential hesitations to guide the customer back to purchase¹.
The AI systems we develop engage customers with a natural, friendly voice, aiming to understand their reasons for leaving and overcome objections¹. These solutions can be configured to answer questions, clarify information, or even offer pre-approved incentives (like a discount or free shipping) to encourage completion¹. Compared to passive emails, the immediacy and interactivity of our voice AI systems can significantly increase engagement and conversion rates¹, potentially doubling results in some contexts¹.
¹ Based on findings and data outlined in the Dynapt Abandoned-Cart Rescue Concierge Research Report. Actual results depend on specific implementation and operational context.
Work with AI engineering experts specialized in building voice technology for immediate, engaging, and effective sales recovery solutions¹.
¹ Based on findings and data outlined in the Dynapt Abandoned-Cart Rescue Concierge Research Report. Actual results depend on specific implementation and operational context.
A collaborative partnership to design, develop, test, and deploy your custom AI Rescue Concierge, typically within ~3-6 months¹.
We conduct joint sessions to understand your e-commerce platform, cart abandonment patterns, and recovery goals. Together, we'll define pilot scope, map common customer objections, design incentive strategies, and plan technical integrations for your specific business context¹.
Deliverable: Custom solution blueprint including conversation flows, integration architecture, and ROI projections tailored to your business¹.
Our engineers build your custom voice AI solution, starting with core conversation flows and e-commerce integrations. We develop the dialogue engine with your brand voice, configure telephony connections, and build your administrative dashboard. Throughout development, we conduct iterative internal testing with simulated abandonments to refine the system¹.
Outcome: A fully functioning custom AI solution tailored to your brand, products, and customer journey¹.
We deploy your solution for a small percentage of actual abandoned carts (e.g., 10%), closely monitoring performance and gathering real-world data. During this phase, we train your internal teams on the system and implement a feedback loop for continuous improvement. We'll make real-time adjustments to optimize conversation effectiveness and technical performance¹.
Focus: Validating performance with real customers and refining based on actual interactions¹.
Based on testing data, we refine the solution and expand coverage to your full target audience. We integrate additional capabilities such as multi-language support, enhanced integrations, or advanced incentive rules based on initial performance. Our engineers implement A/B testing frameworks to continuously optimize recovery rates¹.
We continue to enhance your solution through regular performance reviews, identifying opportunities to increase recovery rates and ROI. Our team works with you to implement new features, adapt to changing business needs, and stay ahead of industry trends. We maintain all technical aspects of the solution while providing detailed analytics on recovered revenue¹.
Focus on continuous improvement to maintain and grow your ROI over time¹.
¹ Based on findings and data outlined in the Dynapt Abandoned-Cart Rescue Concierge Research Report. Actual timelines and development phases are customized to each client's specific needs.
Our team excels at building AI recovery solutions for businesses with specific needs and potential for high ROI¹.
¹ Based on our experience and insights from the Dynapt Abandoned-Cart Rescue Concierge Research Report. Let's discuss your specific business context to determine fit and potential ROI.
Here's how a custom AI solution developed by our team could engage a hesitant shopper to recover a sale moments after they leave your site¹.
Custom Voice AI Solution
Example: Fashion Retailer Implementation¹
--- This conversation represents what we could build for your specific products and customers ---¹
AI Voice (Claire): "Hi Maria, this is Claire, your shopping assistant from Athena's Attire. I noticed you left the emerald green dress in your cart. I wanted to see if you had any questions or needed help?"¹
Maria (Voice): "Oh, hi. Yes, I liked it, but I wasn't sure if it would arrive in time for my cousin's wedding next Saturday."
AI Voice (Claire): "Good question! Our standard shipping typically takes 3-5 business days, so it should arrive by Tuesday or Wednesday. To ensure it arrives well before Saturday, I can offer you complimentary expedited shipping for guaranteed delivery by Friday. Would that help?"¹
Maria (Voice): "Really? Free expedited shipping? That would be perfect! Okay, yes, I'll take it then."
AI Voice (Claire): "Excellent! I've applied the free expedited shipping to your cart. I can send you a secure link right now via text to complete your purchase easily. Is that okay?"¹
(Maria receives text, clicks link, completes purchase. Sale Recovered!)¹
¹ This represents the type of AI voice solution Dynapt can develop for your specific business needs.
Discover how Dynapt can develop AI solutions that actively recover your lost revenue by turning hesitant shoppers into completed orders¹.
¹ Each solution is uniquely tailored to your business requirements and customer journey.